Insurance & Payment Guide 

Review the sections below to learn more about insurance & payment details, as well as tips for making therapy affordable. 

INSURANCE AND PAYMENT GUIDE
Private Pay Fees
In-Network Insurance
.....Understanding In-Network Billing
Out-of-Network Insurance

We are out-of-network with Cigna, Humana and all other insurance carriers outside of what is listed above.

We are also out-of-network with all HMO, medicaid, medicare and community plans.

Out-of-network? We’d still be happy to work with you! To understand your options, please view our “Understanding Out-of-Network billing” and “Let’s Make it Affordable” tabs below.

.....Understanding Out-of-Network Benefits
Let's Make it Affordable
Disclaimer

This guide is for your convenience—but it’s your responsibility to confirm eligibility and benefit details with your insurer. Insurance quotes can change once claims are processed. You’re responsible for paying based on your actual benefits at the time of service, even if information you receive beforehand turns out different.

Questions?

Do you have questions about billing?

Please contact our office:

📧 office@lilycounseling.com
📞 312-248-3567

Please note:

  • There is no live receptionist. Leave voicemail or text message for reply.
  • We aim to respond within 48 business hours (Monday–Friday, 9:00 AM–3:00 PM).
  • If your matter is time-sensitive, please include “Immediate Response Requested” in the subject line, and we’ll do our best to respond as soon as possible.

What we don’t stand for

⨉ Over-focusing on diagnosis

⨉ Providing Band-Aid Solutions

⨉ Using one or a few go-to approaches

⨉ Keeping you stuck + talking about the same things forever

What we do stand for

• Partnering with you to build a lifestyle

• Digging deeper to find root causes

• Going beyond “mental” health and addressing all aspects of your wellness

• True high performance (where health and joy are compatible with success)

connect with us

Instagram: @lilycounseling

EMAIL: office@lilycounseling.com

TEXT or call: 312-248-3567